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Registration Desk Open, Zlotnik Ballroom Lobby
SUN: 4pm-6pm | MON: 8am-9:30am | TUE: 8am-9:30am

All times list are in Central time (local Austin time zone)

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5. Leadership & Organizational Strategies [clear filter]
Monday, March 4
 

10:40am

D02: Us first: Using project management to drive better internal UX and benefit all
Our internal user experiences should be as equally useful, usable, and desirable as the ones we create for our external stakeholders. How can we make them so? Through the lens of project management, we will explore ways you can help redesign your team’s internal UX to everyone’s benefit. Learn how one library technology services department became more transparent, efficient, and enjoyable when project management processes, tools, and techniques were prioritized. Discover low-barrier solutions to take back to your team, including project communication strategies, workflow analysis and documentation, and PM capacity-building, to improve UX from the inside out.

Speakers
avatar for Melissa Johnson

Melissa Johnson

Web Services Librarian, Arizona State University
Talk to me about library web services at large institutions, rollerblading, vegetarian food, digital project management, first-time supervising advice, internal UX, and your favorite band.


Monday March 4, 2019 10:40am - 11:20am
Room 101
 
Tuesday, March 5
 

11:50am

D19-02: Using Instructional Design to Harness Internal Stakeholder Input for a Library Website Redesign Project
Generating buy-in and integrating feedback from library colleagues is challenging in a major library website redesign project. Is it possible to facilitate largescale data-driven discussions with actionable outcomes? How do you keep internal stakeholders involved without derailing the project? This presentation will demonstrate how in-person and online feedback mechanisms rooted in instructional design are being used at the University of Tennessee at Chattanooga Library to foster meaningful library staff input while maintaining project momentum.

Speakers
BR

Brittany Richardson

Web Services Librarian, The University of Tennessee at Chattanooga


Tuesday March 5, 2019 11:50am - 12:10pm
Zlotnik 6
 
Wednesday, March 6
 

9:00am

D25: Improving Stakeholder Communication with Data Visualizations
Successful stakeholder engagement can make or break a UX project. Stakeholders need to be informed of the status of and plans for a project, but their time and attention can be at a premium. Incorporating data visualizations into communication can increase engagement and reduce confusion. This session will explore the power of visualizations when communicating with internal and external stakeholders and will share best practices for using visualizations in different types of documents.

Speakers
avatar for Angela Zoss, PhD

Angela Zoss, PhD

Assessment & Data Visualization Analyst, Duke University Libraries


Wednesday March 6, 2019 9:00am - 9:40am
Zlotnik 5

9:00am

D26: Developing and Designing (D2): Building an Integrated Technology Team
Learn strategies and tools to design a “desiloed” technology team that liaises, prioritizes, and engages with colleagues across the library enterprise to create and integrate library resources. Presenters will share infrastructure and communication changes that better manage demands for limited resources while staying focused on strategically important projects and collaborations.  

Speakers
avatar for Mary Galvin

Mary Galvin

Systems Librarian, University of Oregon
avatar for Ray Henry

Ray Henry

Supervisor, Library Applications Programming, University of Oregon


Wednesday March 6, 2019 9:00am - 9:40am
Zlotnik 6

9:50am

D27: Leading 21st Century Digital Design in 20th Century Library Spaces
This session provides a framework for leading organizational changes that drive the design and construction of library spaces that are repurposed for digital research, collaboration, and dissemination of knowledge complementary to twenty-first century teaching and learning initiatives.   From a UX perspective, this presentation will consider methods for assessing the space needs of various stakeholders both within and outside the libraries and discuss strategies for tackling complex space and personnel issues that potentially hamper project progress.

Speakers
GC

Gina Costello

Associate Librarian, Louisiana State University
DG

Don Gilstrap

University of Alabama


Wednesday March 6, 2019 9:50am - 10:30am
Zlotnik 5