Designing for Digital 2019

Web archiving is on the rise, as records management and collection development spill over to web-based content.  Yet, many insitutional websites and related websites are not designed with web archive-ability in mind, leaving these sites to be lost.  This short talk will explore what it means to make the web archive-friendly, resources for doing so, and brainstorm concrete ways to apply these ideas.

This presentation applies the social policy planning framework of wicked problems to user experience problems in libraries. Presenters review the concept of wicked problems and relate how some UX problems meet the criteria for wicked problems by using case studies. The presentation will include suggestions for how to use this framework to evaluate UX problems as either wicked or tame problems and how to determine optimal approaches to resolution.