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Registration Desk Open, Zlotnik Ballroom Lobby
SUN: 4pm-6pm | MON: 8am-9:30am | TUE: 8am-9:30am

All times list are in Central time (local Austin time zone)
avatar for Joe Marquez

Joe Marquez

Reed College Library
Social Sciences & User Experience Librarian
Portland, OR
Websitehttps://twitter.com/joughm
Joe J. Marquez is the Social Sciences & User Experience Librarian at the Reed College Library. He has presented and written on service design, UX tools, library space assessment, website usability, and marketing of the library. He books include "Library Service Design" and "Getting Started in Service Design" both written with Annie Downey. He was awarded the first Future of Librarian Fellowship in 2017 from the ALA Center for the Future of Libraries and was named a 2018 Mover and Shaker by Library Journal. He has an MLIS from the University of Washington iSchool and an MBA from Portland State University.
Monday, March 4
 

8:00am CST

Breakfast D4D Café in Zlotnik Lobby

9:30am CST

Let's Work Together! Zlotnik 5Brad Frost

10:40am CST

D03: Talking Design Thinking and Service Design with Library Administration Zlotnik 5Rebecca Blakiston • Elizabeth German • Joe Marquez • Annie Downey PhD MLS

12:10pm CST

Lunch on your own TBD

3:10pm CST

D11: User Experience Activities in Small Academic Libraries Zlotnik 6Jessica G. Bell • Amanda Tarbet
 
Tuesday, March 5
 

8:00am CST

Breakfast D4D Café in Zlotnik Lobby

9:20am CST

D14-02: Everything and the Kitchen Sink: Unpacking Library Help  Zlotnik 6Teagan Eastman • Alex Sundt

10:40am CST

D17-01: "This looks like the 11th page of Google": Why We Do UX Research with Students Who Never Use the Library Zlotnik 6Lindsey Sprague

12:10pm CST

Lunch on your own TBD

1:20pm CST

The Digital Edge: What Educators Should Know about the Digital Lives of Multi-Cultural Youth Zlotnik 5S. Craig Watkins

3:05pm CST

D23: An Evolution of One UX Team's Practice Zlotnik 6Juliene McLaughlin

4:00pm CST

D24: Tackling wicked problems: A social policy planning framework for addressing library user experience Zlotnik 6Joy M Perrin • John Ricker • Kimberly Vardeman

4:45pm CST

5 Year Anniversary Celebration D4D Café in Zlotnik Lobby
 
Wednesday, March 6
 

8:00am CST

Breakfast D4D Café in Zlotnik Lobby

9:50am CST

D28: User Experience (UX) at McGill Library: Case studies and strategies Zlotnik 6Ekatarina Grguric

10:40am CST

D30: Service Design Meets Web Design: A case study of collaborating to design a proactive chat experience Zlotnik 6Julia Caffrey • Kimberly Miller

11:30am CST

How Did We Get Here? A historical journey of user experience Zlotnik 5Chris LaRoche