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Registration Desk Open, Zlotnik Ballroom Lobby
SUN: 4pm-6pm | MON: 8am-9:30am | TUE: 8am-9:30am

All times list are in Central time (local Austin time zone)

Tuesday, March 5 • 9:20am - 9:40am
D14-02: Everything and the Kitchen Sink: Unpacking Library Help 

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How helpful is library "help" content? For decades, libraries have created instruction and help content in a number of formats and on a range of topics, but have struggled to develop a coherent user support strategy that balances the different learning styles and needs of library users. This session will explore this problem in order to build a better foundation for understanding how support content should factor into the overall user experience.

Speakers
avatar for Teagan Eastman

Teagan Eastman

Online Learning Librarian, Utah State University
avatar for Alex Sundt

Alex Sundt

Web Services Librarian, Utah State University



Tuesday March 5, 2019 9:20am - 9:40am
Zlotnik 6

Attendees (43)